Comments on: Store locator usability: problems and best practices http://completeusability.com/store-locator-usability-best-practices/ The big picture of usability and user experience Mon, 09 Jan 2012 10:03:26 +0000 hourly 1 http://wordpress.org/?v=3.2.1 By: Nick Wood http://completeusability.com/store-locator-usability-best-practices/comment-page-1/#comment-1129 Nick Wood Mon, 15 Mar 2010 12:11:47 +0000 http://completeusability.com/?p=1575#comment-1129 Anyone agency or developer using Google maps for store locations / branch finders will see not only usability issues but towns not being shown accurately and results in the wrong order. Thats the poor quality solution you get for being cheap ! The directions and privacy in the eyes of the user is an issue and Google state that Google free is a basic mapping solution and by this it is ideal for amateurs (not professionals, SME's or large business's) Anyone agency or developer using Google maps for store locations / branch finders will see not only usability issues but towns not being shown accurately and results in the wrong order. Thats the poor quality solution you get for being cheap !

The directions and privacy in the eyes of the user is an issue and Google state that Google free is a basic mapping solution and by this it is ideal for amateurs (not professionals, SME’s or large business’s)

]]> By: Steve Blevins http://completeusability.com/store-locator-usability-best-practices/comment-page-1/#comment-874 Steve Blevins Thu, 24 Sep 2009 05:28:51 +0000 http://completeusability.com/?p=1575#comment-874 Yes, absolutely. Store Locator on the home page, above the fold, people. NOT like this: http://www.queencreekolivemill.com/index.jsp To their credit tho, when you manage to find the locator, they do have flashing warning signs that google, yahoo, and mapquest don't work for their store. Unfortunately, i plugged in the address from their home page into my GPS. DOH! http://www.queencreekolivemill.com/directions.jsp Yes, absolutely. Store Locator on the home page, above the fold, people. NOT like this:

http://www.queencreekolivemill.com/index.jsp

To their credit tho, when you manage to find the locator, they do have flashing warning signs that google, yahoo, and mapquest don’t work for their store. Unfortunately, i plugged in the address from their home page into my GPS. DOH!

http://www.queencreekolivemill.com/directions.jsp

]]> By: User experience articles September 22 « User Experience News http://completeusability.com/store-locator-usability-best-practices/comment-page-1/#comment-859 User experience articles September 22 « User Experience News Wed, 23 Sep 2009 02:27:35 +0000 http://completeusability.com/?p=1575#comment-859 [...] Complete Usability covers the usability of retail store locators. [...] [...] Complete Usability covers the usability of retail store locators. [...]

]]>